Communication In Business Essay Research Paper Improving

Communication In Business Essay, Research Paper

Improving personal communications is very important to today in the fast moving

world. The communication process is very important, it is estmated that 80

percent of messages get deport. For better results replace .You

statements. with .I statements.. Say I.m concerned…That will bring the

person off of the defensive approch. Also discuss things as they happen with out

waitng. When you wait things can be losted or forgotten. If you work them out

early it will be much easier for you and the other person. Select the right ime

and place to discuss something. Like and office away from co-workers or

customers or busy phones. So that person has your full attention. Overwhelming

other with your self disclosure is not a good idea. You shoudl be open, but

don.t share too much, too fast. Before sayign anything consider these three

things. 1. Is the statement true. 2. Is the statement necessary. 3. Is the

statement kind. Be aware of your nonverble cues. Cues give you away easy.

Example, hesitation in your voice, expression of doubt on your face, and a long

pause. The emotion you give is how intrested you are. doing this their is

filters example. Sender (You)—–Sender Filters *Semantics{upersonal

communications is very important to today in the fast moving world. The

communication process is very important, it is estmated that 80 percent of

messages get distorted or lost. Impersonal communication is not always the right

way to speak with people. This would be fax, e-mail,bulliton board, voice mail

and manuals etc. Interpersonal communications is a verbal exchange of thoughts

or imformation between two or more people, and through this it allows people to

give feedback on what they have to say or ideas they would like to share. In

Communications theirs always (You) Message Sender. Next, Message (Directions)

Next, (Friend) Message Receiver. By doing this their is filters example. Sender

(You)—–Sender Filters *Semantics, *Emotion, *Attitudes, *Role Expectations,

*Gender Bias.—-Message—-Receiver Filtes, *Semantics, *Emotion, *Attitudes,

*Role Expectations, *Gender Bias.—Receiver (Plumber) Semantic is a word that

will ahve different meanings to different people. Example WordProcessing to some

people that might mean type writer. To me it means Computer typing. Emotions

play a big part on what kinda feed back you get when talk to someone. If a CEO,

comes into a busniess meeting and starts yelling and gives everyone a real big

attitude. The people who have to come up with ideas aren.t going to say much.

If they have an idea they will probably won.t say it at all. That also falls

into Attitudes. When working in a company you have to find a role. What I mean

by a role is you have to find a common ground of what you have to get done and

do it. There will be some gender bias in every company or work place, you just

need to find something you like and stick to it. Nonverbal Messages play a huge

part. Example if you are the boss and someone is trying to give you an idea they

came up with and you are not giving them eye contact, a dirty facial expression,

and uncomfotable gestures. The person will feel that you could careless. When in

a work enviroment everyone needs some kind of personal space. When provided

personal space people work better and easier and more relaxed. When talking to

someone send clear messages try to keep out all the filters. So people won.t

be misunderstood. Use words carefully, example use words that are simple, clear

and cannot be mistaken. Use repetion when possible send the people an e-mail or

leave a message, that will get there attention. Develop listening skill,

everytime you talk with someone you.re working on listening skills. Apply that

to the next person. Active listening you.re seeing and listening to what they

have to say. Empathic listening is good to a company becuase it gives a employee

someone to talk to too about personal problems. Here.s some steps 1. Avoid

being judgmental. 2. accept what is said. 3. Be patient. This will help a

company in a big way. You want to create a climate that encourages upward

communication. Have the people below at the bottom give ideas and partisapate in

some meets. High Tech communication is a big part on keeping in touch with

employees .virual offices., .Telecommuting., and .E-mail.. There are

four diffenerent communication styles, the 1st one is, Emotive Style, 2nd one is

Director Style, 3rd one is Reflective Style, and the 4th one is Supportive

Style. The upper-right-hand quadrant combines high sociavillity and high

dominance. This is characteristic of emotive style of communication (Figure out

of the book 3.6) An example of the emotive type of person is comedian Jay Leno.

Roise O.Donnell also projects an outspoken, enthusiastic abd stimualtiang

style. Sandra Bullock, shows emotive style

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