Hewlett Packard Essay Research Paper Hewlett Packard

Hewlett Packard Essay, Research Paper

Hewlett Packard started in 1939 in a garage by two people, Bill Hewlett and

David Packard with just $538 of working capital. After a string of failures,

their company.s first successful product, an audio oscillator better than

anything on the market, earned a U.S. patent and an order from Disney Studios

for eight units to help produce the animated film Fantasia. From 1940 to 1950

they moved from their garage to a rented building on Page Mill Road in Palo Alto

and then constructed their first HP-owned building that was 10,000 square foot.

In 1957, HP had their first public stock offering November 6, 1957 and net

revenues were $30 million with 1,778 employees and 373 products. In the

1960.s, HP was listed on the New York and Pacific exchanges as HWP and had its

first listing on Fortune magazine as of one of the 500 U.S. companies. HP in

1967 started operations in Boeblingen, Germany introducing a non-invasive fetal

heart monitor that helps babies by detecting fetal distress during labor. In the

1970.s revenues increased to $365 million with over 16,000 employees. ( HP.com

) In the 1980.s revenues again increased to $6.5 billion with over 85,000

employees. They introduced their first personal computer, the HP-85 and

introduced HP LaserJet printers, the company.s most successful single product

ever considered a standard for laser printing today. HP moves to the top 50 on

Fortune 500 listing – 1 – at No. 49. Finally in the 1990.s, HP opens research

facilities in Tokyo, Japan with net revenues of $13.2 billion and over 91,000

employees. ( HP.com ) HP also introduced portable computers that lasted on

batteries that would last a flight across the U.S. All these products moved HP

to the No. 2 position in the U.S. market. Today HP has ballooned into a

multinational company with 104 divisions, 123,000 employees worldwide, 19,000

products and sales over $47 billion. ( HP.com ) Great products ultimately come

from the minds of motivated and capable employees, the second key to HP.s

success. After the Second World War, the company began to hire talented engineer

and scientist that were no longer working in the war that were from other

technology companies and government funded labs. These were high priced

experienced workers that helped HP.s development of different successful

products. ( personal Journal ) The company structure looks like a pyramid. At

the top are the board of directors followed by President and Vice President.

There are Presidents and Vice Presidents in different divisions of the company.

Finally, there are general managers, middle managers, lower managers and

employees. Hewlett Packard.s Mission statement is to improve the ways

individuals and organizations around the world create, access, use and

communicate information on the road or from the desktop, in the office and in

the home. HP is a worldwide leader in personal computing; setting new standards

in such areas – 2- as Mobil computing network management, 3-D graphics and

information storage. Computer products include eight manufacturing divisions in

North America, Europe and Asia, with sales and support in more than 110

countries. These divisions are separated in Mobile Computer Division, Business

Desktop Division, Home Products Division, Asia Pacific PC Division, Workstation

Systems Division and information storage group. ( Information Week ) As

explained above HP global market place allows the company to expand in different

countries and people in two ways. First HP.com allows virtually anyone with

Internet access to log on under the URL and actually order online. One problem

that some companies are having is that 65% of the Internet cites are only in

English. ( www.firstsearch.com ) On Hewlett Packard.s website you only need to

choose the country that you live in and the pages will translate the text into

that language. There is product information about you future or present

purchases, software updates of the product, and also technical support through

email. Finally HP has 24 hours a day 7 days a week of customer support

throughout the countries that have operators to assist you on the product.

People are more willing to buy products and services from a manufacture that can

provide both the support and the opportunity to buy easily from Hewlett Packard,

and HP provides this! One example is that Dell a online company that build

computer as they are order from the customers and the business offer one of the

best support and – 3 – warranties in the computer industry. HP is following

their online strategy closely to Dell.s way of operating the sales and

customers. As this company expands in growth it leaves other smaller companies

behind that can.t compete with this computer giant. These smaller companies

have trouble to match HP.s prices and customer support. One example of thi

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